If you have arrived at this page it is probably because I have asked you for a deposit to secure your appointment or because I have asked you to pay a cancellation fee (see below for T&C’s). Please select the required amount below to secure your appointment/pay your cancellation fee.
When you book an appointment with Emerald Dreams, unlike other salons, I set that time aside just for you. If you cancel with late notice or simply do not show up at all, it inconveniences the many other clients that have been turned away because I was fully booked. I require a minimum of 24hrs notice if you wish to cancel or re-schedule your appointment.
In order to secure your appointment, I require a 50% deposit to be paid at the time of booking.
Your funds will be sent to me via paypal, however please do not worry if you don’t have a paypal account yourself as you can pay by most dr/cr cards. Alternatively ring me on 07966 162046 and I can take payment over the phone.
PayPal – The safer, easier way to pay online.
Your Right To Cancel/Rearrange Appointments
The following terms apply to all appointments made for Monday to Sunday
At least 24 hours notice is requested if you need to cancel or change your appointment. Otherwise the late cancellation costs as laid out below will be charged.
Cancellation or change of treatment times within 24 hours of your booking will incur a charge of 50% of the full treatment value. If you fail to show for the appointment, your treatment(s) will be charged at full cost. If part of a booking is cancelled or changed after arrival, the full cost of the treatment(s) as booked will remain payable upon departure.
As Emerald Dreams is unable to judge reasons for change, cancellation or non-arrival, guests are reminded that no exceptions to the above conditions will be made and that any booking made with the salon (verbal or written) forms a legally binding contract.
How to cancel or change your appointment:
Cancellations should be made by calling Sarah on 07966 162046. If you are cancelling outside of normal salon operating hours – you may cancel by email or text but this should be followed up by telephone during salon operating hours. If you have an email address registered with us, you will receive an email confirming your cancellation.